Shipping Policy

Thank you for choosing maccosmeticsusoutlet. This policy outlines the key details regarding how we ship your orders.

Order Processing
All orders are processed within 1 to 3 business days (Monday through Friday, excluding holidays) after we receive your order confirmation and payment authorization. You will receive a confirmation email once your order is being prepared for shipment.

Shipping & Delivery Timeline
Once your order has left our fulfillment center, please allow an estimated 6 to 12 business days for delivery to your location. This timeframe is an estimate and begins after the order processing period. Delivery times may vary due to factors beyond our control, including but not limited to customs clearance procedures, weather events, and carrier delays.

Order Tracking
When your order is shipped, you will receive a shipping confirmation email that includes a tracking number and a link to track your package. You can use this information to monitor the progress of your delivery.

Shipping Address
Please ensure your shipping address is entered completely and accurately during checkout. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If you realize you have made an error, please contact us immediately at [email protected]. We will attempt to update the address if the order has not yet been processed for shipping.

Shipping Responsibility
We are responsible for ensuring your order is correctly packaged and handed over to our shipping carrier. Once the carrier has taken possession of your package, we are not liable for any delays, losses, or damages that occur during transit. Any issues regarding shipping must be addressed directly with the carrier using the provided tracking information.

For lost packages, we may initiate an investigation with the carrier on your behalf. Please allow a reasonable period for the carrier to complete their tracing process before we can discuss potential resolutions.

International Orders
For orders shipped outside our home country, please note that you, as the recipient, are responsible for any and all import duties, taxes, or customs clearance fees that may be levied by your local authorities. These charges are not included in the item price or any collected taxes and are the sole responsibility of the customer.

Contact Us
If you have any questions about your order's shipment, please do not hesitate to contact our customer service team.
Email: support@maccosmeticsusoutlet.com